Sample listing of performance-driven solutions
Proven methods and techniques

Learning the fundamentals of Lean Manufacturing.
Learn the history, fundamentals, and tools of lean manufacturing. Discover easy-to-follow tools and methods to implement lean manufacturing. Practical applications and examples from various industries will help further learn how and where to apply the tools and methods of lean manufacturing.  

 Exploring the approach to Lean Office.
Lean office is the practical approach of establishing workplace standards and processes. Study the methods and tools for creating a predictable and stable work environment. Learn how to set the office environment performance metrics, establish standards and expectations, monitor and identify non-conformances, and implement quick-response corrective actions. Explore lean best practices across all industries, and determine how to select the practical tools for the office environment.

Planning and conducting a Kaizen event.
Targeted strikes on specific areas of the organization are often necessary to improve performance metrics. Kaizen events, also known as Kaizen Blitz, are fast-attack activities focused on improving a single area. This outlines a performance-driven method that follows the plan-do-check-act (PDCA) process-improvement cycle, also known as the Deming Cycle. The same PDCA discipline enabled a pharmaceutical-manufacturing company to improve its on-time delivery rating from 65 percent to 100 percent within a seven-month time frame.


Improving top-down efficiency with the business-process mapping.
Total business-enterprise optimization starts with a strategic view of the process and drill down to the tactical and operational levels. A process map outlines both the optimal and sub-optimal paths. Learn a unique process mapping technique that is easy to learn, and effective to use. At a Fortune 500 medical-device-manufacturing company, this approach guided the executive-management team to develop the order-to-cash process map. It took six weeks to complete the process maps, and identify process improvements to quicken the order-to-cash process cycle time.

Applying Kanban to reduce and manage inventory.
The balance of maintaining the least amount of inventory and assuring on-time delivery of materials is a constant challenge for organizations. Learn a Kanban method has been proven effective at reducing inventory levels by at least 35 percent, and minimized material stock-outs. It is a complementary tool to enterprise resource planning systems. With Kanban, a medical-device-manufacturing company reduced finished-goods inventory from forty-eight to seven days, and eliminated the occurrence of back orders.

Establishing the standard practice of workplace organization.
Learn a simple and methodical process for implementing the practice of workplace organization, such as 5S. Examine the process to firmly embed the culture of maintaining cleanliness and orderliness in the organization. Develop and deploy an audit checklist to help kick off an organizational standard for workplace organization in both office and manufacturing environments.

Using SAP Crystal Reports for data analytics.
High-performing organizations are process driven, and rely heavily on performance data to make decisions. Frequent review of performance data validates the incremental steps at achieving the overall goal of the organization. Learn the capabilities of SAP Crystal Reports as an option for data access, analysis, and presentation.  Working with a health-care provider, SAP Crystal Reports enabled supervisors and managers develop health-care analytics to improve patient outcomes and administrative processes.

Synchronizing focus with a cascade of performance metrics.
The strategic cascade of performance metrics aligns the efforts of an entire organization. Organizational discipline, focus, and precision are established with a (i) unified strategic plan for success, (ii) common goal that cascades throughout the entire organization, and (iii) standardized process. In operations, managers quickly learn that a common set of performance metrics enabled the organization to function effectively and efficiently as a cohesive team. With a disciplined implementation, it is common to see thirty percent improvements in safety, quality, delivery, and cost.

Simple and effective job performance reviews.
An easy-to-use, data-driven, and objective performance-review system provides a closed-loop mechanism to motivate employees to participate fully in a structured and performance-driven work environment. This module presents a job-performance-review (JPR) system that is supervisor and employee friendly. During the implementation process, supervisors maintain focus on the desired operational outcome of the concepts of lean and performance. Across all industries, lean refers to the efficient use of people, machines, materials, methods, and data. Eliminating waste and streamlining the operation is a constant pursuit. A set of key performance measures balances the outcomes of safety, quality, delivery, and cost. This enables a high-performance team to function independently, apply corrective action, and continually improve the process.

Learning the fundamentals and methods of problem-solving.
Study the elements of best-practice problem-solving method such as 8D, A3, CEDAC, and Bumps & Hammers. Learn the structure of establishing a problem statement and a target statement. Examine commonly used analytical tools to investigate an issue, identify root causes, and develop corrective actions. Identify performance metrics that will help monitor the problem-solving initiative and focus the team to implement performance-driven improvements.
 
Building performance-driven teams.
Achieving organizational discipline, focus, and precision starts at the strategic level and requires an infrastructure to swiftly respond to dynamic changes in the market arena, and enhance operational readiness. Before deploying Lean at the operational level, make certain that the strategic- and tactical-level infrastructure are optimized. This module provides an overview of a structured approach at building a robust organization to manage change and process improvements.

Formulating a strategic business plan.
Lean and performance-oriented initiatives are effectively deployed as part of an organizational strategy. The strategic planning process outlines the rationale for launching project initiatives such as Lean. Learn the quick-start strategic planning process for organizations to quickly learn, implement, and gain results. This process has been used by organizations to refocus their efforts and deploy a cohesive plan to achieve operational and financial results.

Engaging employees to participate in process improvement.
Examine a simple and robust process of resolving employee issues, and implementing suggestion. Explore a process for organization to eliminate employee issues proactively, and implement a low-maintenance continuous improvement process. An open and robust implementation of this process requires a decentralized delegation of responsibility and authority. See how to implement rapid improvements that are beneficial and fun for the entire organization. Numerous work teams consistently implement two process improvements per person per month.